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Success When Closing Sales Workshop

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March 10, 2017

Salvus House, Durham | Salvus House
Durham, DH1 5TS United Kingdom

9:30 am - 3:30 pm


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SME Growth Programme: Sales & Marketing Workshop 5
delivered by New Results Training

Closing is something that we all need to do, however, for some reason, we may find it a little complicated, awkward or we simply lack confidence so don’t ask. Together, through this session, we will be learning about:

  • Gaining agreement and getting to “yes”
  • Understanding this specific customer and why they might buy at this particular moment
  • Understanding the emotional drivers behind buying decisions
  • Putting your customers in a positive emotional state
  • Asking for the order in a confident and conversational way

It will be a fun, practical and interactive session, giving you the confidence to close more of those deals.

Please note: Workshop open to SME Growth Programme participants only.


SME Growth has been established to help the vibrant small business community across Durham, Tyne and Wear and Northumberland achieve ambition and growth via business mentoring and facilitated industry engagement.

Through NEPIC’s network of experts and mentors, we want to help you take your business forward; helping you to overcome growth barriers and seek success within the region’s vibrant chemical-processing sectors.

The programme, which is a spin-off from NEPIC’s highly successful business acceleration for SMEs project, will utilise the cluster’s extensive knowledge and network to mentor companies into new business and assist with energy management for growth.

SME Growth is a free service available to growth-orientated Durham, Tyne and Wear and Northumberland-based businesses employing less than 250 staff and with an annual turnover no greater than £40m per annum.

Supported by the North East Local Enterprise Partnership and part-financed by the European Regional Development Fund, the NEPIC SME Growth programme will support eligible SMEs throughout 2016 – 2018 inclusive.

Find out more.

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