This one-day course will introduce you to Human Reliability Analysis, used to pro-actively assess safety critical tasks and other business critical tasks to identify realistic potential human errors and so to take steps to reduce the probability of their occurrence. It will place Human Reliability Analysis in the context of the wider subject of Human Factors, and discuss the expectations of the Competent Authority.
Attendees will be taken through a Human Reliability Analysis methodology, starting with capturing and decomposing a task to understand its content and context using hierarchical task analysis, through to identifying potential human errors and relevant actions to reduce human error.
The course will include practical activities to embed and provide experiential learning. Assessment templates are provided for you to take away and use within your own organisation.
At the end of the course you will be able to lead or undertake simpler Human Reliability Analyses, and to participate in more complex safety critical Human Reliability Analyses either under supervision or as a team member under the guidance of a Human Factors specialist.
09:15 – Registration
09:30 – Introduction to Human Factors – What are Human Factors and why are they important? What are the Regulator’s expectations? When should a Human Reliability Analysis be undertaken?
10:15 – Task Analysis – A structured approach to break down and analyse safety critical tasks
11:00 – Break
11:20 – Workshop: Task Analysis
12:00 – Human Failure – Understand human failure types, why they happen and how to identify them
12:30 – Lunch
13:00 – Workshop: Human Failure
13:30 – Performance Influencing Factors – Understand what makes human failure more or less likely
14:20 – Workshop: Performance Influencing Factors
15:15 – Break
15:30 – Error Management Strategies – How to make your organisation resilient to human failure
16:00 – Workshop: Error Management Strategies
16:30 – Final discussion
16:40 – Close
This course is aimed at those in manufacturing companies who wish to lead Human Factors assessments of safety critical tasks using qualitative Human Reliability Analysis, as well as assessment secretaries and team members, and managers who procure, manage or deal with the output of Human Reliability Analyses.
NB, there are multiple terms in common usage for Human Reliability Analysis (HRA), including Human Failure Analysis (HFA) and Safety Critical Task Analysis.
By HFL Consulting – now part of SLR